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I can't log in to Vooks

Here's how to get back into your account.

Log in

  1. Go to watch.vooks.com/login (or open the Vooks app).
  2. Enter the email address you used to sign up, and your password.
  3. Click Sign In.

If you signed up with "Continue with Apple", use that button again, since your account may be under a private Apple email address.

Forgot your password?

  1. Go to watch.vooks.com/reset-password and request a reset link.
  2. Open the newest reset email only. Links expire after one hour, or as soon as a newer one is sent. Check your spam folder if you don't see it.
  3. Choose a new password with at least 8 characters, one capital letter and one special character, and no spaces at the start or end.

"Email already in use"

That message means there's already a Vooks account on that email, so there's no need to create a new one. Reset the password using the steps above to get into it.

Still stuck?

Submit a ticket and include the email on your account, where you subscribed (our website, the App Store or Google Play), and a screenshot of any error you see.

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