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I'm not getting my verification code

When you sign up or redeem a code, we email you a verification code to confirm your email address. Enter it on the "Verify Your Email" screen to continue.

If the code doesn't arrive

  1. Wait a minute or two, then check your spam, junk and any quarantine folder.
  2. Make sure the email address you entered is spelled correctly.
  3. Request a new code, and use only the newest one.

Using a school or work email? Many school districts filter outside emails. Try a personal email, or ask your IT team to let emails from vooks.com through.

Still nothing? Submit a ticket and we can set up your account on our end.

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