If you subscribed in the Vooks app, the store you paid through handles your billing. We can't cancel or refund those subscriptions from our end, but you can do it in a few steps.
Not sure where you subscribed? Check the charge description on your statement:
- VOOKS: you subscribed on our website. See How do I cancel my Vooks subscription?
- APPLE.COM/BILL or ITUNES: Apple
- GOOGLE *VOOKS: Google Play
- AMZN or Amazon Digital: Amazon
Apple (iPhone, iPad, Apple TV)
- Cancel: apps.apple.com/account/subscriptions, or on your device go to Settings > your name > Subscriptions.
- Refund: reportaproblem.apple.com
Google Play (Android)
- Cancel: play.google.com/store/account/subscriptions, find Vooks, then tap Cancel subscription.
- Refund: support.google.com/googleplay/contact/play_request_refund_apps
Amazon (Fire tablet)
- Cancel: on Amazon, go to Your Account > Your Apps (under Digital Content and Devices) > Your Subscriptions.
- Refund: go to Your Orders and choose Return for Refund next to the order. If that option isn't there, Amazon has marked the order as not eligible.
PayPal
A PayPal charge is usually paying for an Apple or Google Play subscription, so check those first. You can also stop it in PayPal under Settings > Payments > Manage automatic payments.
Deleting the app does not cancel your subscription. Please cancel it with the store so you aren't charged again.
