To delete your account, submit a ticket using the email address on your Vooks account and ask us to delete it. This also covers GDPR data deletion requests.
Here's what happens:
- If you subscribed on our website, we cancel your subscription first so you won't be charged again.
- We confirm with you by email.
- Once you confirm, your account and its data are removed within 7 business days.
Before you delete:
- Deleting removes your email and history from our system completely, which makes it hard for us to look up past charges later. If you only want to stop being charged, cancelling is enough. See How do I cancel my Vooks subscription?
- If you subscribed through Apple, Google Play or Amazon, deleting your Vooks account does not stop those charges. Cancel with the store first. See I subscribed through Apple, Google Play, Amazon or PayPal.